Your data, your choice
Close your account and erase your data
Every NIPUNO account can be closed from inside the app. Here is exactly what happens, and when.
Where to close your account
What happens, step by step
Right away
Your account is hidden and you are signed out. Professionals leave search, employers’ live jobs end, and job seekers’ open applications are withdrawn.
Within 30 days
Changed your mind? Sign in again with your phone number and your account reopens.
After 30 days
We erase your personal data. Your phone number is removed from our records, so you can sign up again with it later.
What we erase
- Name, email, address and saved addresses
- Profile and work photos, selfie and ID documents
- Bank details and identity proofs (partners)
- Chat messages you sent
- Your talent profile and job applications (job seekers)
- Notifications and sign-in history
What we keep, and why
- Payment and payout records, as Indian law requires.
- Past requests and reviews, with your name and number removed, so the other person’s history stays complete.
- A note in our audit log that your account was erased (the account id and date only).
- For professionals: for 12 months, a one-way code made from your number (never the number itself), so rejoining keeps your original partner link and earns no new referral reward. Then it is deleted.